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FAQ – UK

 

They can be redeemed online at www.asos.com. The customer needs to enter the voucher number onto their ASOS account, it will be then locked onto that specific account, ready and waiting to be used at checkout.

We can offer Pay with Bank Transfer (BACS) as a method of ticket payment available to all customers with a UK Bank account.

£5-£250. Multiple gift vouchers can be redeemed in one transaction.

For further information on this please email partnerships@thegiftcardteam.

Gift vouchers will be sent by e-mail to the e-mail address you provided on the day of purchase or the following day.

Gift voucher expire 24 months from the date of activation.

These expiries cannot be extended and the remaining balance will be lost.

Gift voucher cannot be returned or refunded, they also cannot be replaced if lost or stolen.

No. They can be used as payment for the whole or part of an order. Balance can be checked when the customer logs on to their account.